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TSP Talk Members' Help Page
TSP Talk is committed to handling customer service issues quickly and equitably. If you have a problem we will attempt to fix it as soon as possible. If you have questions about, or trouble with the TSP Timing Newsletter, check the Newsletter Information Page |
| Contact us by e-mail at Support@tsptalk.com,
give us the details and tell us how you would like the issue
resolved. You should receive a response within one business day. |
| Subscribing to Our Service
To become a member, or to subscribe to our products, click here. |
| Canceling Your Subscription
To cancel your subscription, it is important that you both e-mail your request to Support@tsptalk.com and, if you used PayPal, click here to cancel your subscription. You can also go to the Edit Profile page and hit the cancel button. Changes are normally completed by the next business day, and you WILL receive e-mail acknowledging your request. If you do not, PLEASE RESUBMIT your request. |
| Changing Your E-mail Address
We need your current e-mail address to advise you of problems with your account and website issues. Please e-mail changes to Support@tsptalk.com. We do not share or sell our e-mail lists. |
| Changing Your Credit Card
Information If you need to change your credit card number, click here for a secure form. To change your credit card expiration date, e-mail it to Support@tsptalk.com. |
| Annual Billing Is Available We can accommodate subscribers who prefer renewal intervals greater than one month. Here are your options: 1 Month - $19.95 |
| Billing Problems If you have questions regarding billings on your credit card, please inquire with details to Support@tsptalk.com. You should normally receive a response by the next business day. |
| Website Content Problems If you are reasonably certain that a report or chart is not accurate, please report the problem to Tom@tsptalk.com. Please be as specific as possible and include the URL for the page in question. |
| TSP Talk’s Privacy Commitment
We are committed to protecting your personal privacy, and we will do everything we can to ensure that your privacy is secure. The principles below summarize our commitment. 1. Other than information necessary to serve our subscribers (given to us by our subscribers), we do not collect personal information about visitors to our web site. 2. We do not sell or disseminate to others ANY information about our subscribers in any manner. Period. 3. When appropriate we use secure technology, privacy protection controls, and restrictions on employee access in order to safeguard your personal information. |
