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Attention Premium
Services Members:
-- Annual Subscriptions (pre-paid 12-month) will NOT be renewed
automatically. Once your subscription expires, you can simply
re-subscribe.
- You will be able to renew manually by going through the
subscription process after it expires. We have decided to do this
avoid any unwanted renewals, and because many accounts do not have their
payment info up to date, and in that case, the renewal payment would be
declined.
-- Month to month
subscriptions will continue to renew automatically until cancelled.
-- You can check your
subscription expiration date by logging into the Premium Services area
and clicking on
Edit Subscriber Status / Profile in the main menu. We will also send you an email to
let you know that it is about to expire.
-- Is your credit card information on file up to date?
- Month to month subscribers must have an active credit card on file to
continue automatic renewals. Please use the Edit
Credit Card Info
page to ensure that your card number and expiration date are current.
For your safety, this data is encrypted in our data base and can only be
viewed by you after you login.
-- The annual
subscription refund policy has changed for first time subscribers initiating a new
subscription after 7/31/08. First time subscribers to annual pre-paid
subscriptions will have 30 days to evaluate the new service. If
they choose to cancel within those 30 days, a full refund will be
issued. After 30 days NO REFUNDS will be issued.
To view the entire updated cancellation / refund policy, please
click here.
Email Alerts:
-- Have a question about
receiving premium service email alerts? Please
click here.
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