Thread: The new TSP website is an unmitigated disaster!

Originally Posted by Viva_La_Migra

Before pulling your money out, contact your congressional representative and ask them to do an intervention. If we all just leave the TSP, they’ll never do anything to improve the situation. In the meantime, I will look at rollover options, just in case they continue to ignore us.

Yeah, I think we should all do that. This is just unacceptable. I'd pull my money from my Vanguard account in a heartbeat if they're interface was this skeletal and inept.

Khotso, These are the numbers I have in my spreadsheet.


G F C S I

16.8784

19.1400

60.4217

63.7477

34.4312

The numbers for 5/25

16.8797

19.1524

61.6252

65.3406

34.8302

These are the numbers for 5/26, 5/27, 5/30 & 5/31 respectively.

16.8881

19.0073

62.3072

65.7420

34.7558

The numbers for 6/1

I'm either incompetent, naïve, and/or was very aggressive when I used to utilize the old "How Much Will My Savings Grow?" calculator. And I was always trying to be conservative. I'm trying to use this new calculator, the Retirement Income Modeler and I'm just not doing well in reciprocating anything even remotely like the old calculator.

Still just absolutely loathing the website. It's so hard to find things on the website, such a HUGE STEP BACKWARDS! Why did they do this!?!? It reminds me of those wretched Windows 8 tiles that were essentially useless eye-candy.

Originally Posted by James48843

I talked to the TSP folks in DC. There is NO PLAN to add any more historical data than what is currently available on the website.

They said:
1. The old data is much too large to transfer over, and “hardly anybody would use it anyway, and
2. “…it would be too much of a security risk”, whatever that means.

I’m certain what we have now is all we will ever have.



Sent from my iPhone using TSP Talk Forums

And that is soooo disappointing. I would almost venture on the cusp of negligent/criminal.

Oh and BTW for anyone interested, I found on the website where to select your paper statement delivery method... click on the the person icon up top right of the screen and select "Manage Communications" But even if you choose email, it still says: "Note: Some information may still be delivered by postal mail."
BWAHAHAHA, then what is the point of even suggesting that we can change it?!?! (I don't like paper statements).

{"error_code":"GTW00100","error_description":"","m essage":"Access denied because we are unable to establish that access should be allowed."}

Got this this morning when I tried to log in to both mine and my son's account. It sent me verification codes to get in but gave me this message when I entered them. Maybe they are working on the site?

Originally Posted by antonichen

And that is soooo disappointing. I would almost venture on the cusp of negligent/criminal.

Oh and BTW for anyone interested, I found on the website where to select your paper statement delivery method... click on the the person icon up top right of the screen and select "Manage Communications" But even if you choose email, it still says: "Note: Some information may still be delivered by postal mail."
BWAHAHAHA, then what is the point of even suggesting that we can change it?!?! (I don't like paper statements).

IMHO you should always have a hard copy from them and all your financial institutions.

It let me in now. Still a piece of crap though...

Can someone please tell me where the option is on the site to request a TSP distribution or an annuity on the new site. I am still a couple years away but the old site would allow you to simulate. Maybe the new site doesn't give you this option until you are ready but I don't even have an option that says "distribution" or at least I can't find it and I have bounced around looking at the different pages within my account. I need a tech manual to get around this new site now and I'm an IT. I see the simulation thing but that isn't what I want. I actually would like to know where on the site I can clink the link "distribution" as if I was going to request one.

I wonder how many are rolling their money out of TSP and into another investment firm just because the TSP site is so jacked up.