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Thread: NEW WEBSITE IS NOW ACTIVE- SIGN UP NOW.

  1. Default Re: NEW WEBSITE IS NOW ACTIVE- SIGN UP NOW.

    Finally got in - Instead of snail mail, clicked the other option, when it wouldn't take my phone, used option to provide more information (pretty easy), Used a NEW used id (I had been trying to reuse my old user id, this time the system continued, let me verify through text (sms) message, set security questions (it has an eight character minimum which is stupid - for example: Where did you meet your significant other? normally I would answer with a city name, but in this case, I had to add a country to the answer) - took snapshot of questions so I can remember (really not helpful if you consider security ) Walked around system - glad I had downloaded all of my statements since they decided nobody really wanted them (unless you want to request they be mailed) - not sure what kind of sense that made when they migrated the system.

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  3. #122

    Default Re: NEW WEBSITE IS NOW ACTIVE- SIGN UP NOW.

    Quote Originally Posted by ramen View Post
    Interfund Transfer function still unavailable for my account. I just checked. Still getting 'The information that usually appears here is currently unavailable'.
    It's been 11 days since the conversion. I wish they would at least provide us with updates as to when the full services will be restored. That would save me a phone call and time.
    Have you tried on more than one device? It seems odd that some accounts can make transfers and others can't. It seems more likely a technical issue, but I'm guessing.
    Tom
    Market Commentary | My Blog | TSP Talk Plus | |

    I am not a Registered Investment Advisor. Please do your own due diligence.

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  5. #123

    Default Re: NEW WEBSITE IS NOW ACTIVE- SIGN UP NOW.

    Quote Originally Posted by joblin20 View Post
    Looking at the investment stock tickers. Trading view doesn't recognize them. Is there another website I can type the ticker in to observe price action?
    Yahoo seems to have them...

    https://finance.yahoo.com/quote/FSKA....tsrc=fin-srch

    Here's a list: https://www.tsptalk.com/returns/TSP-Mutual-Funds.pdf
    Tom
    Market Commentary | My Blog | TSP Talk Plus | |

    I am not a Registered Investment Advisor. Please do your own due diligence.

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  7. Default Re: NEW WEBSITE IS NOW ACTIVE- SIGN UP NOW.

    What browser and device did you use to get in?

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  9. #125

    Default Re: NEW WEBSITE IS NOW ACTIVE- SIGN UP NOW.

    google chrome

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  11. Default Re: NEW WEBSITE IS NOW ACTIVE- SIGN UP NOW.

    Quote Originally Posted by Herbie53 View Post
    Finally got in - Instead of snail mail, clicked the other option, when it wouldn't take my phone, used option to provide more information (pretty easy), Used a NEW used id (I had been trying to reuse my old user id, this time the system continued, let me verify through text (sms) message, set security questions (it has an eight character minimum which is stupid - for example: Where did you meet your significant other? normally I would answer with a city name, but in this case, I had to add a country to the answer) - took snapshot of questions so I can remember (really not helpful if you consider security ) Walked around system - glad I had downloaded all of my statements since they decided nobody really wanted them (unless you want to request they be mailed) - not sure what kind of sense that made when they migrated the system.
    What device and browser did you use to get in? I’ve tried everything. Still connection failure.


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  13. Default Re: NEW WEBSITE IS NOW ACTIVE- SIGN UP NOW.

    I used Edge this time - really think it was me changing my user id that did the trick. It has become clear that some of the old info was ported over in TSP and I think trying to reuse a user id caused my issues, but no way to confirm (since we can't talk to anybody on the phone)

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  15. #128

    Join Date
    Feb 2013
    Location
    Maryland's Eastern Shore
    Posts
    3,357

    Default Re: NEW WEBSITE IS NOW ACTIVE- SIGN UP NOW.

    Quote Originally Posted by Herbie53 View Post
    I used Edge this time - really think it was me changing my user id that did the trick. It has become clear that some of the old info was ported over in TSP and I think trying to reuse a user id caused my issues, but no way to confirm (since we can't talk to anybody on the phone)
    Ditto! I was able to establish my account Friday afternoon using a newly created userid and password. Once in though, I hated the new look.


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  17. Default Re: NEW WEBSITE IS NOW ACTIVE- SIGN UP NOW.

    Unfortunately, there wasn't another option apart from Snail Mail the access code when I tried it.

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  19. Default Re: NEW WEBSITE IS NOW ACTIVE- SIGN UP NOW.

    And once Snail Mail was selected, I'm stuck with it. Because, of course, there is no way to get through to anyone on the phone

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  21. Default Re: NEW WEBSITE IS NOW ACTIVE- SIGN UP NOW.

    Quote Originally Posted by LauraKnitLibrary View Post
    And once Snail Mail was selected, I'm stuck with it. Because, of course, there is no way to get through to anyone on the phone
    Same here. No way out until I receive the snail mail, ugh.


    Sent from my iPhone using Tapatalk

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  23. #132

    Default Re: NEW WEBSITE IS NOW ACTIVE- SIGN UP NOW.

    Quote Originally Posted by tsptalk View Post
    Have you tried on more than one device? It seems odd that some accounts can make transfers and others can't. It seems more likely a technical issue, but I'm guessing.
    So far I've tried Chrome and Edge on Windows computer, and Fire tablet.
    Fail on all. Same message appears from TSP "The information that usually appears here is currently unavailable" upon clicking "get started" for IFT.
    I really don't want to download the app on my iphone. Can't see well on small screens.

    I have three choices.
    -Try iphone app.
    -Call TSP and waste (?) hours of my life
    -Ignore the problem for now and go on with my life. Check back next month.

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