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Thread: tsp.gov login Firefox issue

  1. #13

    Default Re: tsp.gov login Firefox issue

    I received a reply from TSP. They basically said they are aware of the issue and are working to resolve it. They recommended clearing the cache or using a different browser.
    I decided to try one final time before clearing my cache and I was able to login.

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  3. #14

    Join Date
    Mar 2020
    Location
    Cape Cod
    Posts
    180

    Default Re: tsp.gov login Firefox issue

    Last week I was unable to get in using my usual Google Chrome setup - got locked out, called yesterday and tried Microsoft Edge and was able to get in. Same thing this morning - can't get in from Chrome, able to get in from Edge - probably need to clear Chrome Cache.

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  5. Default Re: tsp.gov login Firefox issue

    Quote Originally Posted by flalaw97 View Post
    Last week I was unable to get in using my usual Google Chrome setup - got locked out, called yesterday and tried Microsoft Edge and was able to get in. Same thing this morning - can't get in from Chrome, able to get in from Edge - probably need to clear Chrome Cache.


    Yep @flalaw97 - unfortunate but, that is what it is for many.
    Weird that we are having caching problems with firefox (& chrome), even with both of their latest updates... esp. here in our ever evolving world of technology....

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  7. Default Re: tsp.gov login Firefox issue

    I had the same issue in chrome a few weeks ago. What worked for me is opening an incognito window. I don't know if firefox users have a similar option, but nowadays I have no problems logging in. I also type in the user id and password each time without resorting to autofill (I had issues with that in the past as well.)


    J.

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