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Thread: TSP.gov Site down this morning (3/2)

  1. #13

    Default Re: TSP.gov Site down this morning (3/2)

    It was back up at 2 minutes after 12 noon ET. How convenient for everyone.
    Tom
    Market Commentary | My Blog | TSP Talk Plus | |

    I am not a Registered Investment Advisor. Do your own due diligence.

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  3. #14

    Join Date
    Jul 2016
    Location
    Texas
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    2,103

    Default Re: TSP.gov Site down this morning (3/2)

    Maybe they are implementing some new security measures based on their poor performance on recent audit http://www.tsptalk.com/mb/tsp-talk-n...ity-audit.html They are annoyingly sure that they get you account number, name, address, phone number & retirement plan each and every time you call in, before they will answer any question.

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  5. #15

    Join Date
    Oct 2005
    Location
    rockville, md
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    1,667

    Default Re: TSP.gov Site down this morning (3/2)

    Quote Originally Posted by evilanne View Post
    Maybe they are implementing some new security measures based on their poor performance on recent audit http://www.tsptalk.com/mb/tsp-talk-n...ity-audit.html They are annoyingly sure that they get you account number, name, address, phone number & retirement plan each and every time you call in, before they will answer any question.
    It's all a Blackrock conspiracy, I tell ya's!

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  7. Default Re: TSP.gov Site down this morning (3/2)

    Quote Originally Posted by FUTURESTRADER View Post
    It's all a Blackrock conspiracy, I tell ya's!
    It could be a planned effort to keep from a so called bank run with the anticipation of a large percentage moving money to the "G" fund. This will give at least one day to move slowly out to reduce the impact on all other funds, especially the "L" funds.

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  9. Default Re: TSP.gov Site down this morning (3/2)

    I got "account locked - one hour", and the link to change PW failed with a "We're having technical difficulties" message. Sigh.

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  11. Default Re: TSP.gov Site down this morning (3/2)

    So, I can get in, but the "My Account" page says it is unavailable. Can browse all the other info areas, but can't see statements, make elections, or set up loans. GRRRRRRRR!


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  13. #19

    Default Re: TSP.gov Site down this morning (3/2)

    Got an email just now from Thrift Savings Plan Page Watch. Better late then never?

    Technical Outage

    We are currently experiencing a technical outage that is affecting the ThriftLine and tsp.gov. We apologize for the inconvenience and thank you for your patience.
    Tom
    Market Commentary | My Blog | TSP Talk Plus | |

    I am not a Registered Investment Advisor. Do your own due diligence.

  14.  
  15. #20

    Default Re: TSP.gov Site down this morning (3/2)

    July 3rd - TSP site down this morning.

    I didn't get the email indicating that my IFT had been processed (I made IFT afternoon of 6/29), hoping to get back into market this morning 7/3. I can login but can't really do anything else, IFT and Contribution pages are down, and I can only see account balance from 6/29.

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  17. #21

    Join Date
    Apr 2008
    Location
    Cleveland, Ohio
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    10,688

    Default Re: TSP.gov Site down this morning (3/2)

    Quote Originally Posted by djlc86 View Post
    July 3rd - TSP site down this morning.

    I didn't get the email indicating that my IFT had been processed (I made IFT afternoon of 6/29), hoping to get back into market this morning 7/3. I can login but can't really do anything else, IFT and Contribution pages are down, and I can only see account balance from 6/29.
    Let's hope it is functioning in time for folks to make a change if they need to. Good luck.
    May the force be with us.

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  19. #22

    Default Re: TSP.gov Site down this morning (3/2)

    TSP has following message up:

    SPECIAL NOTICE
    Due to a technical problem, information in the My Account section has not yet been updated. We are correcting the problem and expect to have My Account updated later today.

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  21. #23

    Join Date
    Sep 2006
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    Upstate NY
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    Default Re: TSP.gov Site down this morning (3/2)

    Just wanted to post this since a google query brings up this thread.

    --

    This account access is not currently available due to security concerns. Please contact the ThriftLine at 1-877-968-3778 (TDD 1-877-847-4385) if you have any questions or concerns.
    Means either an IP discrepancy (IP address changed during your login) or that there were excessive failed logins to your account. The first is for people who feel they need to use non-US VPN's for every site.

    The second may or may not be a malicious actor. If you use an aggregator such as mint to link all your accounts together, you could end up with the site being bombed by requests. Since Mint will have your credentials, but not the 2FA verification code, the site sees it as an attack of sorts. I also think that incorrectly entering a 2FA verification code multiple times would do it.

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