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    Re: The new TSP website is an unmitigated disaster!

    You know better than that! Incompetence is rarely a reason to fire someone in the government. If it was half of the federal government would be on the unemployment line.
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    Re: The new TSP website is an unmitigated disaster!

    If you noticed the Contract Specialist position closes Sept 2, so this is about something else. Perhaps there are more “improvements” planned by the TSP. Hold on to your arse!
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    Re: The new TSP website is an unmitigated disaster!

    Great, they can stand by the open barn door and watch the horse gallop into the distance!
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    Re: The new TSP website is an unmitigated disaster!

    This whole thing is a con. Millions spent and many promises made about how the new and improved website would make out lives easier, but in reality it is the same or worse.

    By the way, as for...
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    Re: The new TSP website is an unmitigated disaster!

    The last time I heard the TSP is there to serve us, not the other way around. Making changes to monthly installment payments is standard throughout the industry and I could give a rat’s behind if too...
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    Re: The new TSP website is an unmitigated disaster!

    So let me get this straight, a while back TSP made a big deal about changing the rules so that retirees with installment payments already set up could stop, or change the payments at anytime rather...
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    Re: The new TSP website is an unmitigated disaster!

    Well, the good news is that you can go to “payment history” on the website and see the June and July installment payments with the amount of federal tax withheld. The bad news is that there still is...
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    Re: The new TSP website is an unmitigated disaster!

    It seems that every call in experience is different and that some of the TSP line reps are making stuff up as they go along. Here is what I was told exactly:

    Withdrawals will note the phone...
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    Re: The new TSP website is an unmitigated disaster!

    While I agree the TSP system is totally broken, to be fair changes in installment payments can take at least one pay period to kick in. My wife has a non-TSP 401k and any changes in payment amounts...
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    Re: The new TSP website is an unmitigated disaster!

    They are herding cats at this point. There seems to be no one holding them accountable for royally screwing this up.
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    Re: The new TSP website is an unmitigated disaster!

    Week 7, the new website is still a wreck, the TSP line hold time is 117 minutes as of 1:30pm eastern time. No announcements from the TSP Board. This thing is off the rails.
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    Re: The new TSP website is an unmitigated disaster!

    I think we have to face the real possibility that they have no idea how to make this thing work. If they knew how to fix the website’s glitches they would be putting out information regarding when...
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    Re: The new TSP website is an unmitigated disaster!

    At this point there is little reason to have confidence in the TSP. My fear is that as they work to fix this mess something they do will muck up the system for good and we will be left with no...
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    Re: The new TSP website is an unmitigated disaster!

    I had not checked in here to read posts for a bit. I see that the TSP is still a SNAFU. The TSP blackout began May 26, so we are at the six week mark of this nonsense with no foreseeable end in...
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    Re: The new TSP website is an unmitigated disaster!

    The representative I spoke to yesterday told me that when they first started working with the new site they couldn’t access much. Everyday something new comes on line and they think progress is being...
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    Re: The new TSP website is an unmitigated disaster!

    After almost 3 hours of total hold time I got through to “withdraws”. The representative was actually a very helpful lady who unlike the other two representatives I have spoken to actually had a...
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    Re: The new TSP website is an unmitigated disaster!

    Here is why calling the Thrift line right now is basically useless. These are the notes from my call today:

    1. Recording announces the hold will be 49 minutes.
    2. The call is answered 56 minutes...
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    Re: The new TSP website is an unmitigated disaster!

    Speaking of never a dull moment, I am now being flooded by mailers from the TSP. Everything from changes I’ve made to my personal information to the June payment confirmation. Five or six so far. I...
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    Re: The new TSP website is an unmitigated disaster!

    Well, hopefully this is a step in the right direction but given that Congress is one of the few government entities that is probably more dysfunctional than the new TSP website I’m not sure!

    By...
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    Re: The new TSP website is an unmitigated disaster!

    There are approximately 5 million TSP members If just 1% of them are similarly affected then 50,000 families are struggling today because of the TSP FU. But hey, what the heck huh?
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    Re: The new TSP website is an unmitigated disaster!

    I understand what you are saying, and it is exactly the type of attitude that I saw time and again during my 30 years of government service. We have come to expect, and even allow Government entities...
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    Re: The new TSP website is an unmitigated disaster!

    So you are saying that the participants who wanted to change installment payment amounts mid year should have known better and planned around the inevitable chaos that transition to the new system...
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    Re: The new TSP website is an unmitigated disaster!

    Awesome. A few Congressional staffers probably had trouble signing on to their new account and finally something may get done. Typical.
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    Re: The new TSP website is an unmitigated disaster!

    According to recent, and probably dated reporting, there are approximately 2.1 million active federal employees, 1.3 million active duty military, and 500,000 postal employees. Additionally, there...
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    Re: The new TSP website is an unmitigated disaster!

    Then it’s official. They don’t know how to do it. When I called and actually got through last week the representative told me they had not been trained on the new system and she would have to refer...
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