Since the emergence of Robinhood and all brokerages going to zero commission trading there has been a massive increase in new accounts and people trading like crazy.
It's overwhelming the brokerages and has resulted in lots of problems with most of them. From what I've read Interactive Brokers and TD Ameritrade have had the fewest problems.
If we ever get an all-out crash type of market like we had a year ago it will be more of a problem this time since there are so many new accounts compared to a year ago.
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