TSP Talk -
 Thrift Savings Plan

TSP Talk Message

 Attention Premium Services Members:

-- Beginning 8/01/08, Annual Subscriptions (pre-paid 12-month) will NOT be renewed automatically.  Once your subscription expires, you can simply re-subscribe.

-- Month to month subscriptions will continue to renew automatically until cancelled. 

-- PayPal Subscribers:  To avoid an automatic renewal, you can cancel your annual subscription renewal directly on the PayPal web site yourself, or we will cancel it manually for you before the expiration date, if you have not already done so. 

-- Annual Subscribers who paid by Credit Card will not have to do anything.  We will cancel all automated annual subscription processing for you. 

-- You can check your subscription expiration date by logging into the Premium Services area and clicking on Edit Member Profile in the main menu.  We will also send you an email to let you know that it is about to expire.

--  Again, you will be able to renew manually by going through the subscription process after it expires.  We have decided to do this avoid any unwanted renewals, and because many accounts do not have their payment info up to date, and in that case, the renewal payment would be declined.

-- Is your credit card information on file up to date?  Month to month subscribers must have an active credit card on file to continue automatic renewals.  Please use the Edit Member Profile page to ensure that your card number and expiration date are current.  For your safety, this data is encrypted in our data base and can only be viewed by you.

-- The annual subscription refund policy has changed for first time subscribers initiating a new subscription after 7/31/08.  First time subscribers to annual pre-paid subscriptions will have 30 days to evaluate the new service.  If they choose to cancel within those 30 days, a full refund will be issued.  After 30 days NO REFUNDS will be issued.  To view the entire updated cancellation / refund policy, please click here.